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Custom Laser Engraved and Etched Apple iPods and USB Drives
Free FedEx Ground Service On All Orders

FAQ

Shipping

TechEngraver ships all orders in 3 business days. Email us after ordering if you need it faster.
We ship only to the United States.

FedEx Ground shipping is free on all orders.

Shipping is based on weight and zip code.
For faster delivery, costs are roughly the following:
$15.36 = FedEx Express Saver®
$16.38 = FedEx 2Day®
$26.07 = FedEx Standard Overnight®
$30.25 = FedEx Priority Overnight®
$66.76 = FedEx First Overnight®


We support America’s troops. APO/FPO included. Alaska, Hawaii & Puerto Rico + $10 per order at all shipping speeds
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Gift Wrapping

TechEngraver.com offers exquisite silver-on-silver gift-wrapping for $10 per item. Email us if you would like us to exclude the receipt in your gift order.
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Where is my order? When will it arrive?

To track the status of your order, login to your MyTechEngraver
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Return information

Due to the custom nature of our products, there are no returns on engraved electronics products.
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Warranty information

TechEngraver.com engraving does NOT void the warranty of your Apple iPod and is perfectly safe. To get warranty service, go online to apple.com, visit an Apple Store or call 1-800-MY-APPLE.
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Safe Shopping Guarantee / Credit Card Processing

Our #1 priority is to make sure you have a secure, safe and satisfying experience. The TechEngraver.com Secure Shopping Guarantee: Your credit card transactions with us are 100% safe. Period.

Our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase. This means no one will ever gain access to your private information.

We use only Authorize.Net to process all transactions securely.
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Creating an account

You can generate an account when you go to checkout, or you can create one now by going to MyTechEngraver
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How do I change my user information?

Log in to your account here to change your user information. If you forgot your login or password, fill out the Forgotten Password form.
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I forgot my password or login name

Click here to reset your password or retrieve your login name.
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Copyright Policy

TechEngraver.com believes artists deserve to be paid for their work and will never etch copyrighted images without permission from the Copyright holder. Every image in our library is under our license for laser engraving. If you are uploading art for your own product or to share, please be aware of this policy‚ and take it very seriously.

Please email at us help@techengraver.com if you have any questions about our policy or if you are a Copyright holder and believe your art has been uploaded by a third party to TechEngraver.com or Etchstar.com.
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Contacting Customer Support

Email: help@techengraver.com
Phone: 323.651.3824

If we don’t answer, leave a message. We return most calls within one hour. Please include information such as order number, phone number and best times to call.

If you must send us files larger than 5MB, we recommend using YouSendIt.com.
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help@techengraver.com | (323) 651-3824